Customer Service

1-800-346-4569

Orders are shipped via UPS Ground service within the continental United States only. Please provide a physical mailing address (no PO Boxes), and allow 7-10 business days for arrival. 

Orders over $80.00 will receive FREE SHIPPING.

RETURNS

Unopened items can be returned within 30 days of receipt. The customer will be responsible for return shipping costs and a 20% restocking fee. 

Damaged items are rare and will be replaced or refunded. Please contact orders@royall-bermuda.com for resolution.

Shipments are insured by UPS; please inspect your shipment upon delivery and report any lost, stolen or damaged packages to UPS.